1. Introduction
Welcome to Sciverra ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sciverra.com and use our services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, password)
- Profile information you choose to provide
- Content you create using our tools (calculations, plots, conversions)
- Communication data when you contact us
- Payment information (processed securely through third-party providers)
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Analytics data (Google Analytics, Meta Pixel)
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Third-Party Services
We may share your information with third-party service providers:
4.1 Analytics Services
- Google Analytics: To understand how users interact with our website
- Meta Pixel (Facebook): For advertising and analytics purposes
4.2 Cloud Services
- Hosting providers (Vercel, AWS, etc.)
- Database services
- Content delivery networks (CDN)
4.3 Payment Processors
- Stripe, PayPal, or other secure payment gateways
- We do not store complete credit card information
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Understand how you use our services
- Show personalized content and ads
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (SSL/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Regular backups
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your data
- Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at privacy@sciverra.com
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
11. CCPA Compliance (California Users)
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@sciverra.com
- Website: https://sciverra.com